Arrival Time
 All events begin approximately 5 minutes after the scheduled start time.
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To respect the studio and other attendees time: Arrivals 10+ minutes late will not be allowed to join as the event will have already started. Â
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Arriving 10+ minutes late will be marked as a no show.
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Refund Policy for Painted and Handmade Projects
Every project you paint or make is a one-of-a-kind piece of your own artwork. We hope you love it, but your color choices, brushwork, hand-building clay skills, pottery wheel skills and other creative decisions are part of your finished piece. It is part of learning the art and learning from what goes right and what goes, well, not so right.  Completed projects are non-refundable.  Below is a sample of a few of the things that can happen when learning a new art skill.
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Clay and glaze can be unpredictable, so we cannot guarantee the final result.
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Glaze applied too heavily may run, crack or chip, too light and you will see your brush strokes or may feel rough to the touch.
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​We are a community studio, which means that your piece is not the only piece in the kiln, and with the high heat and other glazes pieces, glaze can bubble and spit ans sputter during the firing process causing tiny glaze particles to land on your piece and leave unexpected dots during firing.
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Hand Built Clay may crack at the seams or lose attachments during drying if pieces were not scored and slipped securely.
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Pottery wheel pieces may crack if not compressed or too much water is left in the bottom.Â
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Glass Fusion projects are fragile,. If too much glass is added on the top base, or not evenly distributed, the pressure can cause the glass to crack during the curing part of the firing process.
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NOTE: We are human and sometimes accidents happen, If that happens to your project, you may choose a refund or the opportunity to repaint or remake your piece.
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Refund Policy - On classesÂ
Pre-paid events are non-refundable. No credits or take-home kits offered.
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Can’t attend?  If you cannot attend and would like to gift or sell your ticket, please forward your confirmation email to the person taking your place. Make sure to copy (CC) info@PaintYourHeartsOut.com on that email. When they arrive, they must show the confirmation email to be seated in your place
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NOTE: If we need to cancel for health or weather reasons, we will offer a reschedule (when available) or refund your full class fee.  You choose which you
prefer.